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1. What is the difference between the PCOS ebook and the Paperback book & CD Set?
A: The ebook and paperback are identical in content, but the ebook is a downloadable product, and the paperback book is the published version, which will be sent to you with an audio CD and a Data CD. The CD set gives you more comprehsnive information and access to health assessment questionnaires, charts, plans, and resources.
2. How will I receive the ebook?
A: After your purchase, you will be sent an email with your log in details to the members site. The ebook is located within the members site so you can download it from there.
3. How does the free 30 day membership trial work?
A: When you purchase the ebook or paperback book & CD set, you will automatically be given a free 30 day membership which entitles you to receive regular scheduled e-classes (lessons delievered to your inbox, usually weekly), subscripton to the monthly 'Power Points' online magazine, website access, email support, forum access, special offers and competitions, and the choice of listening to regular teleseminars. After your thirty day trial, you will be automatically billed either $19 per month (bronze membership), $49 per month (Silver members), or $69 per month (Gold members). If you don't wish to continue with your membership, you can simply cancel before the thirty day free trial is up.
4. Am I locked into any time frame with the membership program?
A: The membership program is on a monthly billing schedule and you can cancel at any time. You receive a 30 day free trial when you first join.
5.Can you ship the paperback book and CD set internationally?
A: Absolutely. I'll even send it to you anywhere in the world free of charge! How's that?
6. What are E-Classes and how do they work?
A: E-Classes are a major part of the membership program. Instead of overwhelming you with tons of information on the website, the e-classes have been formulated to send you sequential information about how to implement the PCOS 7 Step Solution. They will be sent weekly, and will contain one topic per e-class, ranging between 1 and 5 pages long. Some may have audio functions. The e-class will have instructions for you to follow for the week ahead, and you are provided with access to email support should you need it.
7. I don't have a credit card, how can I purchase online?
A: You can purchase securely by using funds from your bank account, by opening a PayPal account. Visit http://www.paypal.com or http://www.paypal.com.au (AUS)
8. Do you guarantee the ebook and book?
A: Yes. There is a 60 day satisfaction guarantee. In the unlikely event that you are not satisfied with the ebook or book and CD set, you can request a refund within 60 days and you will receive a prompt and courteous refund. If you purchased the paperback & CD set, simply send it back for your refund. Please note that there are no refunds available on the membership program, as it is a monthly billing schedule and you receive a free 30 day trial, if you don't wish to continue you can simply cancel your membership at any time.
9. How do I cancel my membership?
A: In the member's area, click on 'customer service' in the top horizontal menu. Instructions for cancelling are displayed there.
10. Can I purchase the paperback book elsewhere online, or from a bookstore, without joining PCOS Success?
A: Yes. It can be ordered from most bookstores throughout Australia, UK, and USA, or at online bookstores like Amazon & the Book Depository. All details of the book are here.
11. Is your ebook and program suitable for women who are going through or have gone through menopause?
A: Absolutely. PCOS is about more than just menstrual cycles and fertility, it is a 'whole body' condition, and menopausal women will still benefit from it. In fact, after age 50 is often when many of the complications of PCOS can appear, so it is actually vital to get things under control at this stage in life.
12. Once I'm a member, can I change to a different membership level if I change my mind, without 'buying' the book again?
A: Yes. Simply email me and let me know which level you want to join, and instructions for changing will be provided.
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